Got a Busted Galaxy Phone? Samsung Has a Quick Fix

Mar 15, 2018, 05:37
Got a Busted Galaxy Phone? Samsung Has a Quick Fix

Starting 15 March, Samsung customers are able to bring in their Galaxy mobile devices to more than 300 uBreakiFix shops in the United States for same-day support, within two hours or less for most repairs. The phone will get 4 points out of a possible 10. All uBreakiFix technicians are Samsung-certified and "use genuine Samsung parts", and tools for the repairs. Apparently, more than 300 uBreakiFix locations across the country will open their gates starting March 15 to all Samsung customers who own Galaxy devices.

Currently, uBreakiFix has more than 300 locations, but that's expected to expand by almost 200 more by early 2019.

According to Samsung, "walk-ins are always welcome" and uBreakiFix will offer "same-day repairs" for most issues.

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Repairs include screen replacement, back glass replacement, battery replacement, port fix and camera fix.

One area Samsung has yet to find a way to compete with Apple is service. Notably, users of other Android devices are considering making the move to a Samsung, including 19 per cent of current LG users, 11 per cent of Moto users and 10 per cent HTC users.

As noted above, you can have your device fixed at any of the 300 already-existent uBreakiFix locations, with Samsung planning to help build 200 additional ones by the end of the year.

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Users can make appointments through either Samsung or uBreakiFix.

Samsung now has miniature stores within Best Buy retail stores that customers can visit for troubleshooting and fix.

Devices that can take service include the Samsung Galaxy S6, Galaxy S7, Galaxy S8 and even the Galaxy S9 (with all the different associated models), and also the Galaxy Note 5 and the Galaxy Note 8.

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