Amazon's New Smart Lock Lets Amazon Delivery People Into Your House

Oct 28, 2017, 00:59
Amazon's New Smart Lock Lets Amazon Delivery People Into Your House

Amazon announced their newest product, "Amazon Key", on Wednesday, Oct. 25th.

"Once set-up is complete, receiving in-home delivery is as simple as a click: Customers select "in-home" while shopping and Amazon handles the rest". The locks - provided by Yale - are available in a variety of finishes to compliment most doors.

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People are taking to Twitter to let Amazon know how they feel about Key, expressing a mix of disbelief, anger, and worry. You can give friends or family temporary, recurring, or permanent access to your home and also allow other service employees, such as dog walkers, cleaners, and others, into the home on certain dates and times.

Amazon Key deliveries will only be from Amazon, not other shipping services or the U.S. Postal Service. Amazon requires you to purchase their kit for the service, which includes a security camera made by Amazon and a handful of 3rd party smart locks.

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"Amazon verifies the delivery driver through an authentication process, turns on Cloud Cam to record, then grants access for the driver to deliver your package just inside your front door". Note, only Prime-eligible items can be delivered in-home. It allows Amazon couriers to unlock your front door and drop a package off inside. However, the Amazon Key hardware is the literal key to this service-if you live in an apartment or another rented space in which you don't have the power to change the locks on a whim, you may not be able to use it at all.

Amazon Key is only available in 37 cities.

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If no one answers, the delivery person swipes a button in the app that sends a message up to the cloud, which sends a message down to the customer's Amazon-enabled smart lock.

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